Scrum Master / Delivery Lead / BA

Candidate led scrum team of developers, testers and BAs. Transformed teams into highly effective delivery units by utilizing Agile, Kanban, Lean practices, encouraging individual strengths and promoting continuous innovation to maximize the output. Worked closely with the product owners to develop a progressive delivery pipeline and to provide the guidance through Digital product development cycle. Project Manager – implemented Salesforce platform for business customers, integration via GCIS and migration complex business customers 28k. Co-located 6 delivery teams (Scrum of Scrums), used a combination of Agile and traditional project management principles for t design, build and release. $2mil budget, delivered within budget and in time 7 months. Joined as a fourth PM to remediate the project. Business Analyst – over 10 years of experience in requirements management and solution design (prototyping, user stories, BPMN), a technical writer for functional requirements and interface design, Project types – integration and migration, online user portal, CRM, back-office billing credit and compliance in the utility industry.